Quality Metrics

The following fields must be filled out ot gather quality data (used by the DSA team to build quality metrics):

(Default Tab)

• Outage Date
• Outage Duration (only for DU cases)

(Outage Tab)

• Volumes impacted (only for DU/DL cases)
• When was the Problem Introduced
• Preventable
• Recovery
• Qualified (only for DU/DL cases)
• Outage Awareness
• Test Escape Likely Phase
• Regression